1duder1's profile

Contributor

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4 Messages

Wed, Mar 24, 2021 10:19 PM

Can log in half way, but can not pay my bill.

For the last month I can usually log in far enough to see my bill, but can not pay it. I get access denied this server. I tried to use the way you do not have to log in, use just account number. The site asks for a phone number or a 10 digit account number. I used my account number from my bill which is 9 digits and of course it doesn't work. I am living in Korea so its a real pain to try and call in to pay the bill over noisy Skype. I do not have this trouble with any other site. So does anyone know if this is a temporary glitch or some other type of failure?

Thanks!!!  Alan

ATTHelp

Community Support

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191.8K Messages

1年前

We're here to help point you in the right direction, @1duder1!

 

To best serve you while out of the country; please call +1.314.925.6925 (free from device) or chat with us.

 

Thank you for being a part of our AT&T Community!

 

Donovan, AT&T Community Specialist

Contributor

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4 Messages

1年前

The chat option would be great however its either discontinued or I am unable to access it. Paying a bill should be the easiest thing to do.

I think I am going to try to get someone to pay it for me.

Thanks Alan

ATTHelp

Community Support

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191.8K Messages

1年前

Hi @1duder1, the other option is to, please call +1.314.925.6925.

 Try this option for chat with us.

If you have any additional concerns, please feel free to reach out to us.

Thank you for contacting us on AT&T Community Forums!

 

Lafayette, AT&T Community Specialist

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