beesix's profile

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1 Message

Tuesday, November 15th, 2022 5:23 AM

Can i switch the email thats on my smart manager app without access to the old email

A family member that i have no contact with set up the my smart home manager app years ago before i lived in this house, she moved out and now i cant access the app because i dont know the password, what do i do? 


Community Support


207.2K Messages

2 months ago

We'd be happy to take a closer look into your Smart Home Manager access, @beesix.


In order to proceed further, we would like you to join us in a Direct Message. You can do this by checking in the DM inbox which is located next to the bell icon.


We are looking forward to working with you to get this resolved.


Latoya, AT&T Community Specialist

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