New Member
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1 Message
Buying internet through a representative
I ordered service with an account rep back in October. They said I needed to pay a down payment of $100 but it would go towards my future bills. I gave him my card information over the phone. I got charged my first month. Do out of office representatives place online orders for clients under "anonymous" and are people who do not work in an AT&T office or call center allowed to take debit card info over the phone?
skeeterintexas
ACE - Expert
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24.6K Messages
4 months ago
What means "account rep"? Was this in a Sam's, Costco, etc.? Was this someone who rang your doorbell? Was this over the phone?
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my thoughts
Employee
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20.2K Messages
4 months ago
There are many representatives who are not ATT employees including most cellular stores, big box stores, door to door and online websites… they earn a commission selling ATT products.
This includes running a credit check (SS#), if have no or poor credit would be asked to pay a $100 non refundable credit management fee… refer to the ATT Internet Terms Of Service agreement.
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