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Sun, Jun 9, 2019 2:59 AM
Fix my broadband blinking red light
9 days ago
10 months ago
Happy to help! Sign in to the Troubleshoot and Resolve Tool to troubleshoot your router and let us know if the Broadband light is still red.
Aminah, AT&T Community Specialist
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@ATTHelp Hi, I had a blinking Broadband 2 light. AT & T sent me a new router. This one only has three lights -- power, broadband and phone. The broadband light on this one is solid red. I used the troubleshoot and resolve tool, but it did not work. When I look at my device on the IP page, it shows both 2.4 GHZ and 5.0 GHZ enabled, but it says broadband one is up and broadband two is down.
10 days ago
We will be happy to help with your blinking RED broadband light @Dan5415.
If you have a Blinking or Solid Red Broadband light, resetting the modem and checking cables and connections is recommended:
Reset the Modem: Press and hold the reset button located on the rear of the modem for 20 seconds. This may get your services up and working. You can also log into the modem to reset it.
Here's more information on how to reset the modem. Check the Connections: they can loosen if bumped into. Sometimes cables are unplugged by mistake. Remove all surge protectors, battery units, and other equipment so that there is a direct connection to the wall socket.Let us know if this helps!
Lafayette, AT&T Community Specialist