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N

New Member

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1 Message

Tue, Feb 2, 2021 3:49 AM

Billing

My internet is down so all services are down as well. I want a prorated discount for those days until your technician can arrive. 

my thoughts

Employee

 • 

18.1K Messages

8 m ago

you call 800.288.2020 to request credit after your service is restored... then 1 credit for the entire time... if out of service for a week what is 25% of your billing?

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