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Bill for DSL rises EVERY month for 4 months
I just had the worst customer service experience of all time. 55 minutes of chat with someone repeatedly saying they had to look at my account...just to end up where we started! All the time I'm staring at a pop-up offer from AT&T that is cheaper for double the speed than what I am paying....for service that STALLS I might add....AND a $50 rebate card. UNBELIEVEABLE. $55 a month for 6 mbps and they are offering $39.95 for 12 months for 12 mbps.....BUT YOU CAN'T GET IT! Bait and switch advertisinf...and the world's worst customer service.
9 years ago
Thanks for posting. I'm sorry to hear about your recent billing issues. We would be happy to review your account and go over your bills with you, so please click here to send us a private message.
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4 years ago
make sure you are not being upgraded to extra features and unwanted services, it is seen that many users are not aware of some add on services and later they are charged for them, deactivate or unsubscribe to any of them.