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ladysaver's profile

Contributor

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3 Messages

Wednesday, November 6th, 2019 7:24 PM

Bill amount change

I have an internet they are charging me $40 for a stand alone internet and now its $45.00 thins month.  Can you explain to me why?

Thank you.

Accepted Solution

Official Solution

Community Support

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221.5K Messages

4 years ago

Hi @ladysaver!

Thanks for your patience, we apologize for the delay in responding. We know when it comes to billing matters you need an answer quickly, so we recommend contacting us via chat or voice support for faster service.

Just choose your product, and then scroll down to the chat live option for immediate support. We always want to help in forums, but there can be a delay and don't want you to have to wait!

Please let us know if you have any other questions.


Yetty, AT&T Community Specialist

Contributor

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3 Messages

4 years ago

I did the chat online.  The wait time is ridiculous.  You need to be patience.  I guess it worth it because was issue was resolved.

Contributor

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3 Messages

4 years ago

I did the chat online.  The wait time is ridiculous.  You need to be patience.  I guess it worth it because was issue was resolved.

Community Support

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221.5K Messages

4 years ago

Hello @ladysaver,

We understand after contacting are chat team they was able to get your issue resolved. Please feel free to reach out to us if you have any questions or concerns.

Thanks you for choosing AT&T

Charles, AT&T Community Specialist

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