AT&T worst customer service ever
I placed an order to have my phone and DSL moved over a week ago. The day of my move and supposed install, I got a call from AT&T that there was an issue with my order.
Friday Call 1: on phone for 40 minutes. Agent tells me the person at my new residence had abandoned service. They said they would cancel theirs and have mine going by end of day, 7pm at the latest.
Saturday: Call 2 on phone 50 minutes. Promised a call back within the hour. Never was called back.
Still Saturday Call 3 Explained the whole story again. Promised service would be fixed AGAIN. Promised a phone call back within "an hour or 2". Never got a call back again.
Monday morning. I take time off of work to call AT&T again. Call 4: 90 minutes on phone. This time I asked to be escalated to a supervisor. He offered to call me back so I wouldn't have to be on hold, but I wasn't buying that crap again. Promised service would be up in an hour or 2, 7pm at the latest.
It is now 7:26. My phone number still not active. Last tenet's phone number STILL active. I can't set up my DSL.
I don't know what else to do but go with Comcast. Clearly, AT&T does not want my business anymore.