Cascee's profile

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Monday, October 29th, 2018 7:38 PM

AT&T Wifi won't connect to Playstation 4

My AT&T U-Verse Wifi modem (NVG589) will not connect to my Playstation 4. Ive tried, read and watched multiple things and nothing has seemed to do the trick to fix it. It is currently saying that my Playstation 4 cannot obtain an IP address and NAT Type. (I've been manually typing different things to try to fix it) It's currently been 5 days without connecting to the wifi. Saturday morning I called AT&T and they said that there isn't anything wrong with my internet. So, with that being said.. I've tried everything, someone please help me!

Community Support

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229.4K Messages

5 years ago

Hi, @Cascee.

Since it's been determined that there isn't a failure in terms of the Gateway or internet, we recommend you check with the manufacturer for further assistance.

You're also more than welcome to reach out to our ConnecTech team, as they may be able to resolve the issue with you.

John, AT&T Community Specialist

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