
New Member
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2 Messages
ATT Uverse and Spectrum Internet
As the ATT internet connection is so poor. We suffer buffering constantly with pixelization of the picture. WE now receive messages from the fire stick saying our broadband is slow and cannot connect. ATT have no business case to increase bandwidth as they appear to be only after business service.
I would like to keep my ATT U-verse service.
Can I change to Spectrum internet service and still keep my TV service.
Accepted Solution
Official Solution
JefferMC
ACE - Expert
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30.8K Messages
4 months ago
Yes, however, note that you still must maintain the physical connection for the U-verse TV service to continue to work. The U-verse TV service does not travel over the Internet; you cannot use it over your Spectrum Internet service, but you can discontinue your AT&T Internet service and keep U-verse TV service.
That means the AT&T Gateway must remain, and the WAP, DVR and any wired receivers must remain connected to that Gateway. The Spectrum installer may not disconnect the AT&T cabling running into your home and to your Gateway.
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MarkHinson
New Member
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2 Messages
4 months ago
Thank you for your post
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