MarkHinson's profile

New Member

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2 Messages

Monday, October 10th, 2022 10:39 PM

ATT Uverse and Spectrum Internet

As the ATT internet connection is so poor. We suffer buffering constantly with pixelization of the picture. WE now receive messages from the fire stick saying our broadband is slow and cannot connect. ATT have no business case to increase bandwidth as they appear to be only after business service.

I would like to keep my ATT U-verse service.

Can I change to Spectrum internet service and still keep my TV service.

Accepted Solution

Official Solution

JefferMC

ACE - Expert

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30.8K Messages

4 months ago

Can I change to Spectrum internet service and still keep my TV service.

Yes, however, note that you still must maintain the physical connection for the U-verse TV service to continue to work.  The U-verse TV service does not travel over the Internet; you cannot use it over your Spectrum Internet service, but you can discontinue your AT&T Internet service and keep U-verse TV service.

That means the AT&T Gateway must remain, and the WAP, DVR and any wired receivers must remain connected to that Gateway.  The Spectrum installer may not disconnect the AT&T cabling running into your home and to your Gateway.



New Member

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2 Messages

4 months ago

Thank you for your post

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