Jchavez123's profile

New Member

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1 Message

Tue, Aug 16, 2022 8:22 PM

Att rewards

My att reward was sent to my old phone number  that I no longer have and online it doesnt give me an option to send it to a diffirent number WHAT DO I DO???

ATTHelp

Community Support

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We can help you get assistance with updating your information to claim your reward, Jchavez123.

 

You can call the Reward Center directly at 800-288-9983 and let them know that the reward was sent to the wrong number. They're available Monday through Friday from 9 a.m. to 6 p.m. (CDT). They can also determine if you'll be able to claim the reward another way.

 

If you need help with anything else, don't hesitate to reach back out.

 

Good luck and thank you for visiting the AT&T Community Forums.

 

Aminah, AT&T Community Specialist

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