FirstNoele's profile

Contributor

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1 Message

Sunday, April 9th, 2017 8:00 PM

ATT Rewards Card not recognized for bill payment

When attempting to pay my DSL bill, the ATT Rewards Card is not recognized as a promotional card.  It won't agree with the expiration date imprinted on the card, or the expiriation date that I keep receiving warnings that it will end this month.  I tried both dates.  The bill payment system won't recognize it as a new regular VISA card either.  Why won't ATT accept it's own promotional money card for payment?

Community Support

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229.8K Messages

7 years ago

Hi @FirstNoele,

 

There may an issue with your reward card and recommend you contact the Reward Center team to check card. Let us know if you have any additional questions.

 

-ATTU-verseCare

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