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Hpendy's profile

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Thursday, January 18th, 2024 1:30 PM

ATT Payment Return Fee

Has anyone seen it possible to get the return fee on payment refunded? I got my card stolen and had to cancel my bank. Yet, the payment was already taken out and then returned because of needing to cancel my card and close my bank. 

Community Support


231.4K Messages

3 months ago

Hi @Hpendy,


The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns.  To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us.  You can call, chat, or reach out via social media, and we can review your specific issue and provide you support.  If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.


Irene, AT&T Community Forum Specialist

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