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rsmith22's profile

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1 Message

Tuesday, June 6th, 2023 7:13 PM

AT&T missing multiple appointments


We have had multiple appointments scheduled and no call no show.  Original 5/18/23 (no call no show), Second 5/22/23, no call no show, Third 5/30/23, no call no show, Fourth 6/5/23, no call, no show.  Now I have an appointment for 6/7/23.  Have have zero confidence they will show. This is new fiber for a business move.  AT&T shows that the address is available for installation.  I had been communicating with two different reps via email asking about status.  Both have stopped communicating with me. Funny thing is AT&T is already in our building.  I have asked for the local contact, but the reps will not provide.  If they would call and give an update, that would help.  I have to call and ask.  

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225K Messages

6 months ago

Hi @rsmith22,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

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