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New Member


1 Message

Fri, Jan 10, 2020 4:28 AM

at&t ID and pin reset

Everytime, I try to login to account, I cannot log in. My sister gave me her iphone 5s because she got a 6s+ for Christmas. I had the account changed into my name and had the number changed. I am trying to log into att website to create a pin number for the account it asks for a

att ID. This is first time I have tried to set up an online account. What is ATT ID? and it does not take zip code. So, HOW do I set up a new account when it does not accept anything I type in? [email scrubbed]


Brand User



108.4K Messages

4 weeks ago

Hi @feistyGlenna,


Thank you for reaching out to us. We'll be delighted to assist you.


What do you see when you try to create a user ID? Are you receiving any kind of error message? Are you following the steps outlined in this article? With more details, we'll have a better idea of how to proceed.


Darais, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.