Jahangel's profile

New Member

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3 Messages

Thursday, March 23rd, 2023 5:58 PM

Att damage to my house

I have tried to do that register is not registering it it doesn't work the claim adjust the number he doesn't it go straight to voicemail the AT&T rep tried to call him as well it went to voicemail and this has been since January the 23rd when this damage happened so it is a lot more to it than that and it's getting irritated me you know but I've been with AT&T over 10 plus years you know I know sooner or later I'm just gonna end up canceling my service and going to somebody else because somebody who has been a lawyer customer decided to take customer after The stuff damaged my house is taking this long we almost about to enter into April. When yall ask me to Dm I did that day yall never respond if nobody is mointor DM AT A CERTAIN TIME IT WOULD OF BEEN APPROPRIATE TO INFORM ME OF THE HOURS INSTEAD OF CLISING IT OUT AND TELLINF TO DO IT ALL OVER AGAIN

ATTHelp

Community Support

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215.7K Messages

3 months ago

We understand your frustration, and we'd be happy to turn your experience around @Jahangel

 

We would hate to see you go, our AT&T claims are handled through Sedgwick. You may check the status of your claim at http://sm.att.com/d5411489, or call 855-365-4976 if you are unable to get through to your claims adjuster's number.

 

Please confirm with us if the damage is inside your house or if it's outside your house (e.g. Lawn, yard). We are asking, so we may further guide you which process to take regarding this matter.

 

Let us know if this helps.

 

Faith, AT&T Community Specialist

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