Anti Virus software not downloading - Mcafee software
I tried to download the anti-virus software but it's telling me that I'm not eligible to download. I'm an att internet customer and I'm eligible to download the software. In my account profile, it's not allowing me to create an id, I have already an account and user id which is [email scrubbed]. I can't even verify it because the att.net is not working so I can't log on to the site. How to resolve this? I need to install the anti-virus software. The old Mcafee software in my PC was already uninstalled.