Always on long holds for reward center
I spoke with an AT&T representative about the $100.00 visa offer that I was told I would get after my service was hooked up for a number of days. The representative was not able to help with the issue and told me to contact the rewards center. I have tried contacting multiple times with the wait times exceeding one hour. The representative also informed me that the reward notification was not sent to me after reviewing my account. I need assistance because having to wait for long periods of time to have an issue reconciled is not good business. There was also a message stating there was an online chat but there is no online chat to be found on the page.