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Tue, Jun 25, 2019 8:28 PM

afternoon internet service issues

Why is it that my internet level of service drops drastically after 2PM EDT every day? I have fiber feed to my house for Internet, TV, Home telephone service as well as Cellular service. I have gone through same issues with ATT DSL, Charter broadband. It seems that once a 2 year commitment is fulfilled, the level of service takes a big dump. There is no customer loyalty for customers that stay with a service provider and that really stinks!


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Community Support


144.5K Messages

2 years ago

Hello @glassman1253,


Thank you for reaching out to the Community, we can provide helpful resources that may help to fix your internet service.


Try our Troubleshoot & Resolve Tool, you'll be able to receive personalized support and be able to run diagnostics on your service.


Let us know if the tool helped!


Denise, AT&T Community Specialist

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