For the mom who gives us everything - Mother's Day gifts that connects us.
S

New Member

 • 

1 Message

Thursday, April 16th, 2020 3:39 PM

Access My account

Hello I want to use the app to see my upgrade internet options but I can't get into my account. Please help [EDITED per Community Guidelines]

New Member

 • 

8 Messages

4 years ago

Does anyone else enjoy filling in the "[EDITED per Community Guidelines]" edits when reading?

ACE - Expert

 • 

27.7K Messages

@tomprodehl Many times people post personal information like names/phone numbers/account numbers/etc. thinking this is Customer Service (it's not).

But there is a consensus that the 'banned words' is problematic at best. The other day someone used the word s c r a p e d and it filtered that word because of the four letters in the middle.

Shoutout to everyone who can remember their childhood phone number but can't remember the password they created yesterday.  You are my people.  😊

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.