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New Member

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1 Message

Sat, Feb 15, 2020 6:09 PM

11 U verse fraudulent credit report

I have a 11 U verse bill reported on my credit report . I never had an ATT Service of any kind. What can I do? The credit bereau says it's legit. Yet I am unable to get help from ATT. THIS has also happened on my credit report with another fraudulent Dominion of Ohio gas bill. I never had gas. I'm so lost.

Responses

Brand User
ATTHelp

Administrator

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111.4K Messages

a month ago

Hey @JayCurry we see that you have a problem with charges on your credit report but you never had an account with AT&T. Don't worry, we can point you in the right direction.

What you would need to do in this case is file a fraud claim. The link providing will explain what to do in this situation.

Let us know if that helps.

Charles, AT&T Community Specialist

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