New Member
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1 Message
when are your ATT finish Fiber connection ?
your ATT staff came to my house on 5/14 and try to set up Fiber . but not yet finish . according to him, it will be done within 1 or max 2 weeks . but today is 5/31 . I rcvd txt msg on 5/20 which is last msg and it show we will call you w/in 7days with an update... but no update information from your ATT.
ATTHelp
Community Support
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231.5K Messages
11 months ago
Hi hideoota. We understand you're waiting for an update for your fiber connection setup, and we are here to help.
In order to further help with getting into your email, we'll need to meet in a Direct Message. We'll need to gather some further information from you, so we're able to take a closer look into why your account is locked. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).
LaPorshia AT&T Community Specialist
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my thoughts
Former Employee
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22.3K Messages
11 months ago
Depending on the facilities issue could be 30 to 90 days, shortages of both materials and labor are resulting in longer delays than pre Covid (2020).
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