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Contributor

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2 Messages

Sun, Sep 22, 2019 11:04 PM

Want to order fiber internet, ATT website is incorrect on availability

Good afternoon,

 

A year or so ago I had a few ATT employees knock on my door informing me of the new fiber internet that is available. I thanked them for informing me and told them that I needed to complete my contract with Xfinity before I could change services. I called ATT a few weeks later and they informed me that it didn't make sense that it wasn't available for my home. They opened an internal ticket but a tropical storm blew through a week later and I never heard back. However, when I go online to sign up for an account, it shows that my address is invalid. 

 

I checked all of the addresses around me and they all have the ability to purchase ATT fiber internet. I am now at the point of wanting to change services to ATT's gigabit internet. How can I make this happen?

 

Thanks in advance for any assistance!

Responses

Brand User
ATTHelp

Community Support

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128.2K Messages

a year ago

Hi There @jrm523,

 

Thank you for your interest in AT&T Fiber. We would love to help get this matter resolved.

 

To get started, we will be sending you a private message(PM) to your forums inbox(the envelope icon) to gather some information from you. Please reply to that message.

 

Just a reminder: Please do not post any contact information on this public thread.

 

Again, thank you for your interest in AT&T.

 

Matthew, AT&T Community Specialist

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Contributor

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2 Messages

Matthew,

I never received a PM (that I am aware of) for this issue. Can you assist?

New Member

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2 Messages

6 months ago

AT&T has the nation's largest fiber network. Get our fastest upload and download speeds, plus the latest Wi-Fi® technology,
ometv
chatroulette
chat avenue with our ultra-fast fiber Internet. ... Based on the number of Fiber-to-the-Home households using publicly available data for the top fiber providers in the AT&T footprint.

(edited)

New Member

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1 Message

AT&T is the best solution form. Only because of this service today I am able to surf the Internet quickly.e. Recently I am suffering from a low internet speed connection but after start using this service, I get resolved for this problem.

Thanks for this fiber connection. Now I am easy to surf any kind of site that requires high bandwidth such as Chatiw, Chat roulette, and Ome tv

Thanks again.

(edited)

New Member

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2 Messages

a month ago

AT&T has the nation's largest fiber network. Get our fastest upload and download speeds, plus the latest Wi-Fi® technology, and we're using on our website data centers to power up our network you can see here Chatmates and let us know your opinion

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