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Tutor

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6 Messages

Tue, Jun 2, 2020 4:41 PM

Upgrade to 1GB Internet for existing customers

Why does AT&T charge an equipment fee when they don't for my current fiber optic 300 mbs service? Also, why don't current customers receive any benefit from reduced rates? I want to increase speed to 1GB but keep hearing the $49.95 rate it's for new customers only. Guess I'll be switching to Cox gigabit service.

Responses

Constructive

Employee

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11.5K Messages

a month ago

if you have internet you have equipment therefore charged a fee the 4995 is to entice new customers and get that price for 1 year on a 2 year contract.

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Tutor

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6 Messages

@Constructive Not so. I only have internet and am not charged a fee for equipment since I have none.

browndk26

ACE - Professor

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2.5K Messages

@magnumforc some long term customers have no equipment fee. New customers have it. If you have att internet you have a gateway. Even if you have bypassed it.

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