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cwhiten
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The 5th element!
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New Member

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35 Messages

Mon, May 2, 2022 7:20 PM

NOT FREE to upgrade even though they advertise it!!! WATCH OUT! THEY ARE LYING

Had a door to door associate from AT&T come to my house telling me they were upgrading the network. They set me up with an appointment to get it done. The appointment agreed to was not the same as the one that I got in the confirmation email. So I needed to reset it. Called and waited the required 2 hours to talk to someone only to be told it is NOT FREE to upgrade. WHAT??? Then why are you spreading all these lies att?!!!!!!!!!!!!!!!!!!!??????????????

browndk26

ACE - Professor

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4.6K Messages

2分前

Door to door sales don’t work for att. Go online to see what is available and how much it costs. No gift cards when ordering by phone or in person. Only online. 

cwhiten

New Member

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35 Messages

2分前

Well the appointment he set up for me on his tablet was in the AT&T system just not the agreed upon timing. He had a business card and wore a uniform. He was legitimate this is not in question. The lie is that it is free is the issue.

(edited)

sandblaster

ACE - Expert

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57.8K Messages

2分前

He had a business card and wore a uniform.

That means nothing. The point that he doesn’t work for ATT is still valid. ATT didn’t lie to you, some independent reseller did. No, it’s not OK, just saying it wasn’t ATT telling you the lie. 

cwhiten

New Member

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35 Messages

2分前

He does in fact work for AT&T. I am not questioning this.

browndk26

ACE - Professor

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4.6K Messages

2分前

Don’t buy anything from a door to door salesperson. 

Constructive

Employee

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27.9K Messages

2分前

still arent at&t employees 

tonydi

ACE - Guru

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4.9K Messages

2分前

I suppose anyone can print up a business card but AT&T does actually have positions with that exact job description.

https://www.att.jobs/category/retail-sales-consultant-jobs/117/44674/1

So apparently they aren't even contractors.  But they are sales people and get a pitiful base salary plus commissions, a pay structure that lends itself to saying pretty much anything to get a sale.

Constructive

Employee

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27.9K Messages

2分前

i dont see anywhere in the job description for commission. 

tonydi

ACE - Guru

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4.9K Messages

2分前

Click through to one of the available jobs.

Down in the fine print....

Sharing your knowledge with our growing customer base comes with many rewards. Start with the paycheck – base plus commission. Our current full-time Retail Sales Consultants earn an average of $44,792 in total compensation in the first year when successfully meeting or exceeding sales goals. Our top sellers earn an average of $55,965 per year.

Constructive

Employee

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27.9K Messages

2分前

@tonydi im not sure which is more of a disappointment , the base salary offered or the fact at&t is hiring in house commission door to door salespeople 

Our top sellers earn an average of $55,965 per year

thats near poverty level here in california

my thoughts

Employee

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19.1K Messages

2分前

Existing ATT internet customers are free upgrades to fiber service which includes fiber connection at PFP, fiber external drop, inside fiber, ONT installation / activation and gateway replacement if needed.

Would not cover any additional wiring beyond the gateway. If wish to add or change inside wiring to rooms / devices is additional charge(s). 

The In Home Specialist is a level 1 manager position, may vary by location but to my knowledge around salary of $800 per week plus bonuses (commission) along with company vehicle, uniforms, iPhone, iPad, assigned customers from established base (no cold calling) to contact during installs and repairs including DirecTv and ATT products.

edit… employee badges are blue and say employee on them while contractors badges are red.

(edited)

JefferMC

ACE - Expert

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28.7K Messages

2分前

Existing ATT internet customers are free upgrades to fiber service which includes fiber connection at PFP, fiber external drop, inside fiber, ONT installation / activation and gateway replacement if needed.

Yes, that's supposed to happen.  And I was promised "fiber for no more than you're paying now."  I eventually got just that, but the sales order didn't give it to me, I had to get it rectified post-install.

tonydi

ACE - Guru

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4.9K Messages

2分前

@Constructive   I hear ya, CA here too.  At those pay levels you'd need two incomes to rent even the most basic of places.

JefferMC

ACE - Expert

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28.7K Messages

2分前

When I moved to this town, almost 40 years ago, I had a little 2BR apartment for which I paid $295/month.   A similar apartment these days goes for $1300+/month (no utilities included), if you can find one available.  And housing is supposedly affordable here.

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