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New Member

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1 Message

Tue, Nov 24, 2020 3:06 PM

Need Internet in community.

Gaffney, SC has a large community starting at the address of 1349 McKowns Mountain Road. , that would bring many ATT customers who have no other way to get high speed internet, other than hughesnet. the service stops about 500 yards from my home, with several hundred homes below. i would love if ATT would consider broadening service to these homes in this area.

Responses

Constructive

Employee

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18K Messages

2 months ago

they have ceased all expansions for the moment

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Constructive

Employee

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18K Messages

2 months ago


Since you're representing your community we encourage you visit att.com/multifamily-property to begin the evaluation process, along with the Things to know from AT&T for other rural internet options

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
my thoughts

Employee

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16.8K Messages

2 months ago

Is ATT the ILEC for your area or a different telco provider?

ATT does not normally overbuild into another providers area as they do not own the outside wiring and would need to start from zero.

https://broadbandnow.com/South-Carolina/Gaffney?zip=29341

Shows another provider call Chesnee covers a percentage of that zip code, are you in their area?

Note that from planning to activation ordering the process can be 2+ years, if started process soon and approved, may have service by start of 2023.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
JefferMC

ACE - Expert

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18.6K Messages

2 months ago

According to this MAP, AT&T is the ILEC:

https://www.sctba.org/maps.php

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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