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SCLakeHouse's profile

New Member

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4 Messages

Saturday, January 28th, 2023 8:32 PM

Nearby Fiber Pedestal, But Not Available to My Home

  I am finishing up a new construction and now find that there is No internet service available according to the address look up.

  The golf club subdivision (3500 feet away) has full 1 Gig service.

  I have found these at 500' and 950' from my property on my side of the street and they look like fiber pedestals to me:

Am I wrong? 
my thoughts

Employee

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20.2K Messages

2 months ago

Ca not see the base of the first one but the second one with round top, square base is a fiber pedestal..

Does not mean fiber is inside, have sent future expansion plans where the pedestal is placed with conduit inside but no fiber ran or terminal placed inside.

New Member

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4 Messages

2 months ago

  An empty pedestal?  I wouldn't have figured that.

  So how would I determine whether it's a dummy or not?

ATTHelp

Community Support

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211K Messages

2 months ago

We're here to shed light on the fiber availability in your area, SCLakeHouse!

 

If you believe that you should have fiber, feel free to fill our Address Research Request form online. This will prompt someone to look at your address closer to determine availability.

 

Let us know if you have any questions or concerns!

 

CalebP, AT&T Community Specialist 

New Member

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4 Messages

2 months ago

  I can do that.

  I am just anxious for an answer.

  And, if it is No, then I need to find a good alternative.

  I still have old copper POTS on the power pole.   -Anyone offer v32bis dialup?

ATTHelp

Community Support

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211K Messages

2 months ago

We'd be happy to get you the information you are looking for, @SCLakeHouse.

 

You may need to contact our sales department at 866-861-6075 to check for any other service alternatives for your area, if fiber is not available to you at this time.

 

In the meantime, fill out the address research request form Specialist Caleb included to do a detailed check for Fiber.

 

Please reach back out if you need any additional assistance.

 

Thank you for choosing AT&T Community Forums.

 

Latoya, AT&T Community Specialist

New Member

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4 Messages

2 months ago

 Ok, thanks Latoya and Caleb.

  I'll do that and get back here if I need help.

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