Skip to main content
AT&T Community Forums
A

New Member

 • 

1 Message

Mon, May 25, 2020 9:43 PM

Is this phone number glitch happening to anyone else while trying to sign up for internet?

Currently trying to sign up for new AT&T internet. When I input my phone number correctly, it later changes to a different phone number!! And the phone number keeps changing every time I refresh the page. Super weird and spooky, and now obviously I cannot submit my application to sign up. This is so strange. Has this happened to anyone?

Responses

Brand User
ATTHelp

Community Support

 • 

124.1K Messages

a month ago

Hey @askimbebe,

 

We'd like to help sign up for Internet. Try clearing your cache and cookies. Also, clear any auto-fill forms. The auto-fill maybe overriding your input. 

Let us know if this helps.

 

 

Max, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question