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Mon, May 25, 2020 9:43 PM

Is this phone number glitch happening to anyone else while trying to sign up for internet?

Currently trying to sign up for new AT&T internet. When I input my phone number correctly, it later changes to a different phone number!! And the phone number keeps changing every time I refresh the page. Super weird and spooky, and now obviously I cannot submit my application to sign up. This is so strange. Has this happened to anyone?


Brand User

Community Support


124.7K Messages

a month ago

Hey @askimbebe,


We'd like to help sign up for Internet. Try clearing your cache and cookies. Also, clear any auto-fill forms. The auto-fill maybe overriding your input. 

Let us know if this helps.



Max, AT&T Community Specialist

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