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la047202's profile

New Member

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2 Messages

Thursday, June 16th, 2022 5:59 PM

How to request my address to be added to the fiber availability online.

How do I get my address updated to an address that has fiber availability? All of my Neighbors addresses show available but not mine. The fiber optic cable is clearly visible on our entire road. The houses on each side of me show available online.

Accepted Solution

Official Solution

Community Support

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232.3K Messages

2 years ago

@la047202,

We are continually expanding our fiber footprint to more households every day. If you’d like to check if service is available to you now or to sign up for a notification if it does become available in the future, please visit att.com/NotifyMe. We will send you a notification via your preferred method as soon as AT&T Fiber becomes available to you.

 

Let us know if you have any other questions or concerns, and thanks for reaching out on the AT&T Community Forums.

 

Jarod, AT&T Community Specialist

(edited)

Accepted Solution

ACE - Professor

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5.8K Messages

2 years ago

New Member

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2 Messages

2 years ago

Form sent. Thank you for your reply. I was not having any luck with AT&T by phone.

ACE - Professor

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5.8K Messages

2 years ago

If you haven’t gotten answer in three weeks. Check online to see if service is available. If not, reply back here. There is another option. 

The houses on your left and right have 300/500/1000 speeds available? Aerial fiber with these every 8 houses or so?

Scholar

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4K Messages

2 years ago

@la047202 

What AT&T services show as available at your address when you check?

Dave

New Member

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4 Messages

1 year ago

come someone send a new form for the address verification because the one up above is no longer working. and I'm having horrible problems dealing with this

ACE - Professor

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5.8K Messages

1 year ago

1 Message

8 months ago

Is there an updated link for this form? The one above no longer works and I'd really like to take advantage of this request process.

1 Message

2 months ago

reviving this old post.  As @dweiskopf said, the above link no longer works.  Is there another link?  My house is surrounded by fiber installs and trucks are everywhere, but I still can't seem to get service at my house.  Thanks!

ACE - Expert

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32.3K Messages

2 months ago

@akshunj 

If homes immediately on either side of you (same side of street) have fiber, then call AT&T and request an address validation. That is supposed to have them check what is physically available against the database. Be prepared that it can take weeks as their other work takes priority, and that in the end your home may not have been setup for fiber or that the local node is at capacity (so no open ports for a new customer). So just be ready to go with another provider if they don't have what you want.

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