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Contributor

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1 Message

Wed, Feb 6, 2019 3:56 AM

How to request fiber lines in our sub division

Our subdivision Williams place, Beuhla FL is without fiber but immediate surounding sub divisions including a sub division that attaches to ours has fiber installed. We are stuck with old DSL that only provides about 2-3 mbps. 

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Brand User
ATTHelp

Community Support

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127.2K Messages

a year ago

Hi Requestfiber,

Thank you for your interest in AT&T Fiber!  e do have some helpful resources which help verify your service availability.

 

First, this one will be to check the unified availability for services.  The U-verse Welcome Center provides details about the services as well as its availability locations.  You can review this forum about possible reasons why your service is unavailable in your location.  Please sign up to be notified when AT&T Fiber is available for you! 

 

If the service is available, you can order it from these links.  If service is not available, we would suggest signing up for the availability notification from previous link.  This next site will describe AT&T’s future plans for Fiber Network expansion.

 

I hope this information helps you out.  Have a great day!  Lafayette, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Tutor

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6 Messages

ATTHelp, I have the same situation this person had a year ago. We have 375 homes to pass in our subdivision called Tuxford. I have been waiting for Fiber for so long. Actually since before AT&T purchased BellSouth (2006). We need some explanation why Fiber is not being put in these neighborhoods. We feel very neglected and we are tired of givng our money to your competition Comcast. Of course AT&T used to own comcast. In any case can you get an Outside Plant & Engineering person to give us a little feedback or some hope that we can get fiber in our subdivision? If not, when 5G gets here there might not be a need for Fiber and we will just bypass the wired/optical line for internet service.

Contributor

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2 Messages

8 months ago

I wanted to request fiber in my sub division. We have at&t boxes hooked up to our townhomes but only 25mbps is available. The entire neighborhood wants better speeds. How can I make a case to install fiber in my neighborhood

Tutor

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11 Messages

8 months ago

this past summer an ATT sales person came to my door and said it'd be available in my area in October of this year. 2 months past still no fiber in my area the max in my area is 75MBps. Every month I check the coverage map and when i pay my bill. I wonder if they meant October of 2020.

New Member

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2 Messages

2 months ago

I have AT&T Fiber in my current neighborhood, but getting ready to move to a subdivision with cable internet (the worst). I love my connection, but want it in my new home. What can I do to encourage this development/build out to AT&T?

my thoughts

Employee

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15.6K Messages

@creativeslave

 

from 2015...

https://www.bbcmag.com/breaking-news/att-to-expand-high-speed-internet-to-60-million-customers-by-2018

The company also plans to expand its all-fiber broadband footprint. When the expansion is complete, AT&T’s all-fiber broadband footprint will reach more than 14 million residential and business customer locations

 

from 2019

https://techblog.comsoc.org/2019/06/06/att-fiber-build-out-ahead-of-schedule-moffitt-report-on-att-fiber/

As part of its 2015 acquisition of DirecTV, the FCC required that AT&T expand its deployment of its high-speed, fiber-optic broadband internet service to 12.5 million customer locations, as well as to E-rate eligible schools and libraries, by July 2019.

...

AT&T Communications CEO John Donovan said that AT&T now has a large inventory of fiber-based assets and that their fiber build-out has already reached 14.5 million customer locations....

AT&T will be a bit slower in future fiber build-outs.  Donovan said “We’ll continue to invest in fiber but we’ll do it based on the incremental, economic case. We’re not running to any household target.”

 

from Jan. 2020

https://www.telecompetitor.com/att-plan-is-to-have-7-million-att-ftth-subscribers-by-2022/

Based on approximately 14 million homes passed, AT&T fiber penetration is roughly 28%. The goal is to get to 7 million, or roughly 50% penetration of current homes passed.

...

AT&T has pretty much halted any new fiber builds of real substance. Stankey says that may change, but probably not materially so. If conditions are right, Stankey says you might see AT&T add one or two million more FTTH capable locations.

“It’s entirely possible that this operating team could build another million to two million a year, if we felt like we had the operating momentum to do that,” said Stankey.

 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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2 Messages

Well, that's disappointing. 14 million homes are not much. A drop in the bucket considering how many need a faster, more reliable connection. I understand the capital investment to build-out areas is a commitment. Looks like I will be leaving your customer base and going to Suddenlink, unfortunately.

New Member

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1 Message

We were told two years ago as fiber was installed up to the entrance of our subdivision that we will be getting fiber to the house that summer.  We are two summers later and there is no indication as to when we will be getting fiber.  Is there any place where the future roadmap of fiber expansion is available?

New Member

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1 Message

8 days ago

Same thing has happened with us. They built some new homes up the road, they put in fiber for then and ran it to about a quarter of a mile from our house and stopped. There are about 15 existing house back here we all have crappy satellite internet and we would all love some better services. As existing cell phone customers we feel extremely neglected, it's a quarter of a mile away.... I will say we are definitely considering switching to a new cell provider because clearly being loyal existing customers means absolutely nothing. We have also spoken to neighbors and since most of them have At&t cell service 17 of us have decided if we don't have fiber in 6 months we are all changing cell providers. Everyone should consider this tactic as well, if they won't honor existing customers we should all ban together and not buy any of their services any more 

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