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New Member


17 Messages

Tue, Mar 1, 2022 10:17 PM

How can I stop getting emails and texts that fiber is available?

I've tried unsubscribing on the website but at least once a week I get a text and an email saying, "Fiber is available! Sign up now!" It isn't available here, it will never be available here, and I'm tired of being notified about it. At this point its bordering on intentional false advertising. If you don't stop sending this I will order it every time you send this and waste your installers time.


Community Support


195.7K Messages


Let's make sure you're not bothered anymore, @billiamclinton


We recommend signing up for our Do Not Call list. You can do this by calling 800.331.0500 (611 from your AT&T wireless phone). 


If you have any other questions, let us know! Thank you for Contacting AT&T community Forums! 


Raiden, AT&T Community Specialist 


ACE - Guru


6.1K Messages


I understand how annoying it is but you're not going to be able to "order" it if it's not available so you won't be able to waste the installers time.  Hopefully the Do Not Call list actually works.  The fine print makes me wonder if it will stop the type of junk you're getting, though.

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