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srussum924's profile

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9 Messages

Thursday, August 11th, 2022 8:22 PM

Go Fiber Get $250 Giftcard SCAM - second post

This is the second time I've had to post this.  My last post was closed before I could get back with AT&T.  They make it next to impossible to resolve.  They went quiet on me for 2 days, I checked the status Friday, they tried to hook up with me over the weekend, but I didn't see it until today.  And they closed my request and told me when I commented on the thread, that I would have to repost.  This is ridiculous!  So here it is AGAIN.  @ATTHelp please contact me.

I waited months for my giftcard to arrive.  When I finally got through to customer support, I was told I waited to long to contact anyone and that they couldn't do anything about it.  I've been a loyal customer for over 20 years and that's all they can do, is say, sorry ma'am.  

And on top of that I spent 2 hours on the phone with 3 different people.  I just want what was promised.  Good way to lose a long term customer!  @ATTMobilityCare 

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