New Member
•
1 Message
Gift Card Not Recieved
Signed up for the AT&T fiber 300 plan and was told I’d get a 200 VISA gift card. A month and a half went by and still nothing in the mail or my emails. I called the reward center and the lady had said she could give me a 200$ Walmart gift card instead so that’s better than nothing. Still haven’t received that either and was told I could track it in 3-5 days on the reward center and still comes up as I don’t have any rewards.
ATTHelp
Community Support
•
215.3K Messages
1 year ago
Hey there, nick02, we want to help. Let's meet in a Direct Message on this. Please check your Direct Message Inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).
Aminah, AT&T Community Specialist
0
0
Constructive
Former Employee
•
31.4K Messages
1 year ago
Um AT&T doesn’t give out Walmart gift cards as far as I know.
0
0
JohnG1140
New Member
•
20 Messages
11 months ago
I was promised a $50 gift card by upgrading to fiber by June 30, 2022. I did so, but now they tell me I am not eligible for the reward because it was not "authorized."
This is a deceptive business practice. I am going to write to the Wisconsin Attorney General to see if their consumer protection unit will handle this case. Prosecute to the full extent of the law!
0
0
ultrawasabi
New Member
•
5 Messages
10 months ago
Same here. This needs a (filtered by bot for saying klasss_acction_llllawwsuiiltt when I really mean it) Signed up in Dec and promised $300 in rewards card. No sign of it so I called back to check status. Escalated with cs/rewards center/billing 6+ hrs, all telling me my phantom rewards have expired. So their tactic is either tell customers they have to wait or they are no longer eligible.
(edited)
0
0