Fiber optic line in my yard… but I don’t have access
There’s a brand new, and active, fiber optic cable in my front yard. Only 6 of the 72 fibers in the cable are going to a new cell tower. Why is AT&T not giving us access? We are suffering with copper phone lines that break weekly. We also have no cellular reception there despite the new tower. Our cell phones, house phone, and direct tv are all with AT&T, yet I cannot get an answer from your call centers on why we can’t get the service we pay for… or why we cannot have internet connectivity like our neighbors do.