Fiber not available at my house, but available across the street
I currently have DSL service and have had for roughly 15 years. I also have a rental property next to me that is unserviceable by att due to “the box being full”. Recently, a new neighborhood was completed across the road and att gigapower is available. The service box sits roughly 75 yards across the street from my rental property and 150 yards from my house. I would like to get att fiber but when I go online my address is not suported. I am unsure who to contact on trying to get my address and our rental property re-evaluated as my DSL has near unuasable packet loss and the rental house is “unserviceable”.
Any help is appreciated