Fiber not available at my house, but available across the street
About a year ago, maybe a bit more, line techs came through my area, working on telephone poles. At one point they were working on the pole that my Uverse connection comes from. I asked what they were up to, and they said they were installing fiber. Since then, I've checked fiber availability at my place about once a month. It's never available. The coverage map during this time said that my area (Birmingham, AL) was still being connected. Today I checked, and it says Birmingham is done. So I checked the availability at my apartment, and it still says I can't get fiber. I'm in the middle of a city and I'm stuck with 6mb Uverse (3.5 in actual practice.) I know someone who lives on farmland who can get faster Uverse speeds.
So I checked the fiber availability for the places around me. The other apartment buildings on my side of the street are out of luck. But the house across the street from me, which is getting its AT&T connection from the same telephone pole that I am, can get fiber with 1000mb. This doesn't make sense to me.
I called AT&T to find out what's going on, but nobody can tell me anything, except for my last call tech saying, "Engineering decides who gets fiber, and they're not accountable to anyone, nor can they be contacted from anyone outside of Engineering." The best explanation for why I don't have fiber at my place--when my neighbour across the street can get it--is "politics," which is an irritatingly vague answer.
I've been with AT&T for 9 years, paying absurd prices for infinitesimal speeds. I don't think it's unreasonable for them to make fiber accessible to me. The telephone pole is right next to my place, maybe 20 feet farther from my house than from my neighbour who is eligible for fiber. What in the world is going on, and why does my address always get the shaft?