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Tutor

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6 Messages

Wed, Dec 27, 2017 3:37 PM

Fiber Availability

Months ago, AT&T laid fiber in our neighborhood - at least I assume it was AT&T.  The new handholes at the end of each block say AT&T and there are 2 new cabinets down by the vrad.  I've even seen AT&T trucks out in the neighborhood splicing fiber.   The OSP crew came and fixed the landscaping that was disturbed during the install, so I can only guess that they are done laying the fiber.  I haven't seen anyone from AT&T in the neighborhood in a long time now. 

 

It appears that no one in the neighborhood is eligible for fiber on AT&T's website.  How long after fiber is laid is a fiber installation available?  AT&T seems to know nothing when I call them.  Oddly, we all got door hangers from Comcast saying that 'Gig internet is coming soon", but nothing from AT&T.   


Thanks

Responses

Accepted Solution

Official Solution

Brand User
ATTHelp

Administrator

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113.1K Messages

2 years ago

Hello @jasonm74,


Thank you for your interest in AT&T Fiber!  From everything, you have mentioned, it does sound like fiber is on its way to your neighborhood.  We do have some helpful resources which help verify your service availability.


First, this one will be to check the unified availability for services.  The U-verse Welcome Center provides details about the services as well as its availability locations.  You can review this forum about possible reasons why your service is unavailable in your location.  Please sign up to be notified when AT&T Fiber is available for you! 


If the service is available, you can order it from these links.  If service is not available, we would suggest signing up for the availability notification from previous link.  This next site will describe AT&T’s future plans for Fiber Network expansion.


I hope this information helps you out.  Have a great day!


Adam, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Accepted Solution

Official Solution

my thoughts

Employee

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14.6K Messages

2 years ago

@scottlitch

The current fiber deployment is scheduled for 12.5+ million addresses in at least 67 markets in 21 states by mid to late 2019. This represents about 18% of all addresses in the ATT ILEC footprint. So no, not every current subscriber will get direct fiber connection.

 

If you are on FTTN connection have fiber to the node with speeds from 100, 75, 50, 45, 25, 24, 18 available depending on your copper loop distance from VRAD and card type your on.. Over 30 million address have this option, including Uverse IPTV service.

 

If have ATT Internet without IPTV option, this is fiber from the CO (central office) or RT (remote terminal) known as ADSL2+ with speeds from 18, 12, 10, 6, 5, 3, 1.5 and .75. Again the longer the copper wiring the lower the speed available. Over 20 million addresses have this as an option. 

 

The FTTP or direct fiber of 12.5 million is a condition the government placed in allowing ATT to buy DirecTv in 2015. At end of 2017, over 7 million addresses were available with 3 million scheduled in 2018 and 2.5 million in 2019. Thus by 2020 80+% of addresses will not have direct fiber connection, while 18% will. 

 

After the company meets the 12.5 million will need to wait to see if company will make an announcement  (November 2019?) about expanding to additional addresses, markets or will look to using wireless 5G and Project Airgig milli meter wavelength from poles to provide higher speeds (100-300 or more) in 2020+. 

 

 

Other question(s)?

 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Tutor

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6 Messages

2 years ago

Looks like they just lit up the fiber in my neighborhood and I scheduled an install. 

Brand User
ATTHelp

Administrator

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113.1K Messages

2 years ago

Hello @jasonm74,


This is great news!  Thank you for writing back to us informing fiber has now been activated in your neighborhood and how you have scheduled the installation!


We hope you enjoy your new services.  If you need any further assistance with it in the future, don’t hesitate to contact us back!


Take care and be well!


Adam, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
scottlitch

Teacher

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26 Messages

2 years ago

I wonder if AT&T has plans to expand Fiber to all of the current subscribers. I have been with AT&T for over 10 years and I can't get reassurance that Fiber is coming to my home soon if ever. I live in Columbus, Ohio where there is Fiber available in areas. Can someone tell me more information about the rollout?

scottlitch

Teacher

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26 Messages

2 years ago

Thank you for the quick reply! I have FTTN. My current internet speed is 75 mbs. Is FTTP more likely to come to my neighborhood since we already have FTTN?

Contributor

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2 Messages

2 years ago

Techs and ATT online chat both responded fiber was being installed near me and I should have it in a month. No sign of install trucks and the map shows nothing in 70 miles of my zip code 35903. Please update the info as if ATT fiber is not going to be available I will have to switch to cable from dsl and I hate the cable provider here.

Contributor

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2 Messages

2 years ago

We had fiber installed in July and a storm took it out on July 25th and we are still without internet on August 7th.  I haven't seen an AT&T truck at site since July 26th.  Neighbors next store have Northstate fiber and they have had it since the 26th and Spectrum neighbors have service.  I am not sure if we will have to change companies to get internet again.  No one at AT&T seems to know what is going on

 

scottlitch

Teacher

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26 Messages

2 years ago

Please bring Fiber to 43204!

Contributor

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1 Message

2 years ago

I am looking at a house for sale. It has a fiber wire from the tech panel closet inside the house to the side of the garage. ATT does have fiber in the community. Do ATT techs splice the 2 fiber wires together and put the fiber device in the tech closet? 

Contributor

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1 Message

a year ago

I just want to know if at any time at & t plans to put fiber optic in the Naples area?

my thoughts

Employee

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14.6K Messages

a year ago

@juan4860

Is ATT the ILEC for Naples or a different company?

 

If CenturyLink, Frontier, Windstream, etc is your local ILEC provider (owns the outside wiring connections) AT&T is not likely going to expand into someone else territory. With over 60 million addresses in the footprint that does not have a direct fiber connection cannot see them spending the money to move into an area where they own no facilities or have a work force.

 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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1 Message

4 months ago

I live in college acres wilmington n.c and they just put in a new neighborhood across the street, autumn hall. Pretty sure they laid fiber in there, and looks like theres a new box on my street corner showing fiber? Who and how would it I get it to my house? The new box is about 100 foot away..

Thank you.

my thoughts

Employee

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14.6K Messages

4 months ago

@Mike3995 

Is there new fiber terminals installed on your street to provide for your neighborhood?

The company has stated that new construction (Greenfield) will receive fiber while existing brownfield upgrades will be on a case by case bases.

The company recently completed upgrading 14+ million addresses within 21 state footprint to direct fiber from 2016 to late 2019.

While the CEO has stated fiber will continue to be installed during the 2020s, the expansion will be less than the 3+ million per year over the last 4 years.

 

There is no information on if or when any area will be upgraded.

Need to see ATT contractors installing fiber and fiber terminals on your street or alley.. then can expect future service within 2 to 9 months.

 

The company did state from planning to active reaching a percentage of addresses, the time has decreased from 3 years to 2 years.

There is a website you can request to be notify if service becomes available, expressing your interest/ desire.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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