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AT&T related help: Understand internet speeds



chenww128's profile

New Member

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1 Message

Wednesday, March 29th, 2023 10:08 PM

Can we please get AT&T Fiber at McKinley Blvd, Alton?

Need to update AT&T service on Mckinley Blvd. There's tons of single family homes, and yet the only AT&T internet service is 50Mbps. That is not fast enough for anyone who works from home. Please install a fiber line soon!

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ATTHelp

Community Support

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215.5K Messages

2 months ago

Hi there, chenww128. Thank you for your inquiry about bringing AT&T Fiber to your community. We can point you in the right direction to get this done. 

 

In order to make this happen, you will first need to check to see if AT&T Fiber is available in your area.  Just click on the Check Availability button and plug in your address. If AT&T fiber is not available then use the "Notify Me" link below that, to be placed on our email list to be notified when we are there. 

 

As it stands, since only 50MBPS is available in your area, there could be some reasons why Fiber is not. Let's look to some of them:

  1. Your area is not built for AT&T Fiber yet. 
  2. We do not have permission or the rights to build fiber in that area. 

We are expaning our Fiber footprint by leaps and bounds, so please stay tuned.

 

If there is anything else that we can do for you, please let us know. 

 

Thank you for posting on the AT&T Community Forums. 

 

Matthew, AT&T Community Specialist

 

 

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