Contributor
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6 Messages
Can an individual user pay to have an extension fiber connected?
Looking at a piece of property approx 600' from an already existing subdivision that has pre wired fiber. The fiber could be ran at the time a new sewer is ran. How does one go about checking this out with AT&T, as my purchase of the property hinges on the availability of fiber
TIA,
Ben
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.3K Messages
5 years ago
Hello @jben001
We understand you have a question about fiber availability and If it would be available at the address you wish to purchase.
Have you tried doing a services availability check? Here's where you can check to see if that address is eligible for fiber.
Charles, AT&T Community Specialist
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jben001
Contributor
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6 Messages
5 years ago
Yes I did check thanks, however the online Availability checker shows it NOT available.
I currently live approx 600' from the site that I wish to extend fiber to, and am on 1GHz AT&T Fiber. The property in question is being subdivided and annexed to the city ... but it will still be 5-600' from the only AT&T fiber facility anywhere near.
So my question is:
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ATTHelp
Community Support
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231.3K Messages
5 years ago
Hello @jben001
To fully assist with this issue further, we will need to look over your account in more detail.
I am sending you a private message (PM) to help in this matter. Please check your forums private messages by clicking the Forums Inbox. Locate the PM from ATTCares and reply to my message with your specific account details.
I look forward to your response and the opportunity to help you!
Charles, AT&T Community Specialist
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marlalee28
New Member
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7 Messages
4 years ago
Did they ever answer this question?
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CFP
New Member
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4 Messages
4 years ago
Not yet
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CFP
New Member
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4 Messages
4 years ago
They did not address it in a PM with the poster. Instead I got a phone number to call. I have called it a dozen plus times over the past two weeks and left messages. No one returns my call.
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