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New Member

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2 Messages

Thu, Nov 4, 2021 11:28 AM

Availability of fiber

I live in Coral Springs, Broward county florida. This is in a heavily urbanized area. Still I do not have access to Fiber internet. Why can I not be connected to high speed internet?

I have used AT&T internet from the day I moved in.

Juniper

ACE - Expert

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29.6K Messages

2 m ago

They don't have fiber built to everybody and probably will never have it to all. The fiber rollout is still ongoing, but there is no guarantee it will reach you. If current AT&T options do not work for you then find another provider.

AT&T Fiber - Coverage Map for Faster AT&T Internet (att.com)

New Member

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2 Messages

2 m ago

Hello Juniper, thanks for your answer. Do you know how I can find out the roll out plan?

ATTHelp

Community Support

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179.7K Messages

2 m ago

We're here to help provide you information on when Fiber will be available, skareuvers!

 

There can be multiple reasons why Fiber isn't available in your area yet, such as the following:

  1. Distance – AT&T Internet is a distance-dependent service. If you are too far away from the equipment, certain services may not be available. This means your neighbor may have service but your home cannot. 

  2. Equipment is not available – To get service, AT&T Internet equipment has to be in the area. In some instances, it isn't. We do not have information if or when it will be.

  3. The area is not built for U-verse – some areas are not U-verse ready. The Community team does not have information if or when it will be. Distance and equipment can play a key in instances like this.

  4. Another competitor services there area - This happens from time to time but it does not mean all services are not available to you. Check out other internet options below!

If you would like to learn more, check out our article on Why Faster Speeds May Not Be Available.

 

Just as Juniper stated, we are still in the process of expanding the network to provide the most coverage to our customers. However, we do not currently have a way to track the progress of the network expansion plan.

 

Please let us know if you have any further questions!

 

Donovan, AT&T Community Specialist

Juniper

ACE - Expert

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29.6K Messages

2 m ago

Unfortunately rollout plan is not provided to us (the general public). Everything subject to change on availability, delays, etc. so this way they don't set bad expectations. All you ca do is see what is currently available. So unless you see major AT&T work in the immediate area, expect that it is a long ways off (if ever).

my thoughts

Employee

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18.5K Messages

2 m ago

During the first 5 years (2016 to end 2020) fiber build out ATT provided 15 million residential addresses with direct fiber, 25% of those (3.8 million) were apartment / condo complexes. This 15 million is about 25% of all hardwired service addresses within ATT 21 state footprint.

During the current 2 stage 5 year (2021 to end 2025) an additional 15 million residential addresses will receive direct fiber. This includes new construction areas, more apartment / condo complexes and single family homes. By start of 2026, 30 million addresses (about 50% of all hardwired addresses) will have direct fiber… you may or may not be. ATT does not provide advance information of who, when, where will receive the service… only after the upgrade work is completed are addresses turned green for ordering.

The fastest method of receiving the service is relocation to one of the addresses where the product is currently available. That you control, not ATT.

James1969

Teacher

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40 Messages

2 m ago

I'm in skareuvers boat = Look here:

https://forums.att.com/conversations/att-fiber-ordering/i-guess-im-going-to-say-bye-att/5df0324dbad5f2f6064724f6

This House has been in my Family for 40 years and telling people to move is crazy

All AT&T has to do is replace there old  and dead copper lines.

I'm not sure about your area, But where I worked in FL. cable, Fiber, and copper lines were in tubes (Main Lines)

Juniper

ACE - Expert

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29.6K Messages

2 m ago

We are not saying to move and give up the old home. What is being said is until better internet is installed in your area (if ever it is), then your only options to get what you want is either choose another provider (if one is available) or move to where the better internet already is.

AT&T from a business standpoint would rather install to new developments and increase their revenue from those new customers on top of existing ones as that is more profitable than upgrading existing areas that would see a smaller increase (or possible a loss for so much time until it caught up).

Sorry but it would appear that other new areas, or some key existing ones, are worth the upgrade more than your neighborhood. Understood not the answer you want, but it is the reality.

Again not encouraging you to move. Only that if there is no upgrades going on and no other ISP available, then that is all you could do for the internet you want. So keeping the family home (40+ years) is worth more than better internet, then that is your choice and the one many of us would agree with.

James1969

Teacher

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40 Messages

2 m ago

Juniper the AT&T map isn't right as far as where I live

AT&T Fiber - Coverage Map for Faster AT&T Internet (att.com)

I say this because that map say only Grovetown, GA in Columbia Co.

But if you look on my map it's in Evans and Martinez, GA also

And saying install to new developments is BULL as I can go take Real Picture's and Prove to you that AT&T has put Fiber in old developments and in BAD Drug areas (But that is Augusta as our County won't stand for it).

Well I'm starting to see that having in my area, FBI, NSA, Military, Muli Police Departments is no good for y'all and I guess because we here won't stand for this defund the Police and that CRT junk then we are on AT&T Don't Care List.

Juniper

ACE - Expert

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29.6K Messages

2 m ago

I did not say only to new developments. I was pointing out that is their priority as brings in the most revenue. Yes some existing areas get updated as well if it is worth it. Right now other spots are more valued for them. Hopefully they will get to your neighborhood one day, but they are not obligated to.

It is up to them when or if they ever upgrade where you live. Nobody's choice but theirs.

my thoughts

Employee

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18.5K Messages

2 m ago

What internet speed do you currently have as best available for address?

FTTN addresses with internet 100/20, 75/20, 50/10, 25/5, 25/2 are the most likely to be upgraded to direct fiber as fiber is already to the node.

At end of 2015 there were 33 million FTTN addresses within ATT footprint. That number is down to around 23 million currently, meaning 10 million FTTN addresses have been upgraded in past 6 years. 

I expect another 8+ million will be upgraded by end 2025 with the following layout….

30 million FTTP

15 million FTTN

15 million ADSL2+ speeds of 18 or less

15 million non hardwired connection with hotspot / fixed wireless option.

This is 50% of hardwired addresses will be direct fiber or if consider the entire footprint 30/75 40% will have direct fiber.

ATT will have more fiber  to more homes than any other US company.

Estimate total homes (millions) in footprint passed…

ATT … 60 in 21 states

Spectrum … 54 in 41 states

Comcast (Xfinity)…  in 40 states

Verizon, unsure… however limited to the 9 states of the NE.

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