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J

New Member

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1 Message

Thu, Dec 16, 2021 2:10 AM

Att will install fiber for neighbors behind us. But not in front

Hi, I have a situation where AT&T installed fiber behind us. Chased around customer service for 3 weeks. And that got us nowhere. Ok then I went to the AT&T store in Collierville, TN. Managed to get a manual order. Had a tech call me 1 day before install. They said that for some odd reason. There is only enough terminals available for all the addresses in that neighborhood. I looked up at 1 of the terminals. And there are 4 ports. Then I researched the addresses that it can service. It can only service 3 addresses. Leaving only 1 port to run to the back to our house.

Constructive

Employee

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27.4K Messages

Il y a 5 m

It wasn’t designated for you. 

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