New Member
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1 Message
ATT Fiber
I had an ATT technician verify that I have Fiber available at my address but the computer system is not showing it. Customer service is unable to override. Who do I speak with to get this corrected?
New Member
•
1 Message
I had an ATT technician verify that I have Fiber available at my address but the computer system is not showing it. Customer service is unable to override. Who do I speak with to get this corrected?
Accepted Solution
Official Solution
my thoughts
Employee
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20.1K Messages
5 months ago
You call and request an address Validation case be opened, given a case number with response in 3 to 5 weeks. If found by engineering to have service records updated will then be able to order service.
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