Tutor
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5 Messages
Address Validation Case
Hello,
Fiber has been run in my neighborhood and neighbors are ordering it. Across the street and to the left of me. However, my address does not show online as being able to order fiber service. I already have Uverse 100.
As I think this is an error in the database, can you please help me open a Address Validation Case?
Thanks
ATTHelp
Community Support
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231.5K Messages
6 years ago
Hello @colemab,
To fully assist with this issue further, we will need to look over your account in more detail.
I am sending you a private message (PM) to help in this matter. Please check your forums private messages by clicking the Forums Inbox. Locate the PM from ATTCares and reply to my message with your specific account details.
I look forward to your response and the opportunity to help you!
James C., AT&T Community Specialist
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colemab
Tutor
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5 Messages
6 years ago
Reply sent. Thanks!
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ehondalover
New Member
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5 Messages
2 years ago
I need help with my address being validated as well my neighbors all have internet and i dont.
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