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GKY_Nate's profile

New Member

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1 Message

Tue, Jul 26, 2022 9:24 PM

Worst business practice ever?

I have had two internet installation appointments cancelled and have been waiting since July 15th for internet. Now am being told o need to wait until august 1st to have another “appointment”. Why am I getting put at the back of the line when AT&T’s technician is the one not showing up and then cancelling. I have even tried to call

to see what can be done and nothing will be done for me in order to receive my service faster. 

ATTHelp

Community Support

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200.6K Messages

2 m مضت

Please accept our apologies for the delay in your installation, GKY_Nate!

 

If you'd like, we'd be happy to check your account to find out why your installation had to be delayed. We aren't able to reschedule it for you, but we can shed some light on what happened.

 

If you would like for us look into this for you, just let us know.

 

Aminah, AT&T Community Specialist

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