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Fri, Oct 16, 2020 2:40 AM

Will AT&T finish installing fiber down Palmer Road?

My family has lived on Cresent Circle off of Palmer Road for 30 years. We have noticed that there are AT&T Fiber poles from the ground on either side of Cresent Circle. That is if you face north on Cresent Circle, you have one fiber pole approximately 2,000 ft. to the west and another fiber pole approximately 1,000 ft. to the east. These fiber poles are orange on top and white on the bottom. My question; is AT&T intending to finish installing the fiber optic cable on Palmer Road within the next year? I know there are other people who live on Cresent Circle who need AT&T Fiber internet; especially us. One of us is working from home who transfers large files that, on average of 2 to 3 days out of 5, the transfer takes 3 to 4 hours. The other person is having to work around this taking college courses online. I appreciate any information.

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ATTHelp

Community Support

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140.3K Messages

a month ago

Thanks for your interest in AT&T Fiber, @scm0323!

 

We can’t provide timetables for specific areas. There are a wide variety of factors that will impact when a Fiber build has completed. Before we offer Fiber to your home, we want to make sure we can provide high speeds with a stable connection.

 

However, we do have a couple options for you:

  • Since other homes in your neighborhood are connected to Fiber, you can submit an address research request. The engineering team in your area may be able to check how far your address is from the nearest Fiber terminal, and what options are available to connect it.
    • You can also use that page to sign up for updates when AT&T Fiber is available at your home address.
  • If you live in an apartment complex or your home is managed by a Home Owner’s Association, you can also file an evaluation request for the neighborhood.

We hope to reach your neighborhood soon. Let us know if you have any other questions, @scm0323!

 

Genevieve, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
my thoughts

Employee

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16.5K Messages

a month ago

White pole is with orange top would be a marker for anyone digging... not necessary ATT RESIDENTIAL FIBER, could be for cell tower, business, government,etc.

 

Is your local connection coming from a pole?

If yes looking for aerial fiber terminal.

Terminal address wrong (fiber) | AT&T Community Forums

 

IF your local connection is buried looking for a fiber pedestal

AT&T Fiber Pedestal Ordering Guide 2019_AT&T Fiber Pedestal Ordering Guide  2014.qxd

or handhold. Both are normally green, not white/orange.

Why is overhead internet 1000 fiber installation impossible in Atlanta zip  code 30327 ? | AT&T Community Forums

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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2 Messages

a month ago

Thank you all for this information. I see that the new subdivision, west of me, is the only ones with the green-top ground boxes. I'm taking the advice and see if the AT&T Engineers research my address about possibly upgrading to fiber. Again, I thank you all.

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