Why is AT&T not using existing handholes and buried wire for new subscribers?
AT&T buried wire on the opposite side of my street a few years ago, in large orange conduits (buried deep). On my side of the street, they buried a handhole in each yard and connected the handholes with buried wire. At the time, AT&T said the handholes and wire were for future subscribers on my side of the street. Now two neighbors on my side of the street are getting AT&T service, but AT&T is NOT using the handholes or buried wire, but is running a new individual wire from the pedestal across the street to each subscriber on my side of the street. Since I am right across the street from the pedestal, they will be digging trenches across my yard, and holes on each side of my driveway to shoot them through. What I don't understand is why they are not using the existing handholes and buried wire! No one from AT&T will talk to me about it (they said they don't have to talk to me, because I'm not the customer). I'd at least like an explanation of why they are not using the existing handholes and buried wire before they dig up my yard again.