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djmike83's profile

1 Message

Wednesday, December 6th, 2023 5:42 PM

Website offering fiber at my address, but there are no fiber facilities available,

Hi. So I ordered fiber through att.com.
Tech came out only to find that there are no facilities in my condo. It is not set up.

Any ideas on next steps?
Is it a "just wait it out issue"?

Community Support

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229.8K Messages

3 months ago

Hi there @djmike83, we understand that you have a few questions.

Please meet us over a Direct Message to take a closer look at what's going on. Look out for a chat notification next to the bell icon in the top right of the page.

Looking forward to hearing from you.

Ben, AT&T Community Forums Specialist.

Community Support

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229.8K Messages

3 months ago

Hi there, Ben here please authenticate your account to assist you further.

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