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Tenks5's profile

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Wednesday, October 4th, 2023 8:42 AM

Wall damaged during install and a unsafe condition made

So I was busy all day yesterday and had to run errands as I just moved and was in the process of tying up things related to that so as soon as the tech was done with the install for the modem I left for the day.  This morning I noticed they put to long screws through the wall from the closet where the wiring was for the modem to go into the bathroom.  Note this a new build house and those screws were not there prior to the modem install and pose a hazard.

 

Community Support

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229.6K Messages

5 months ago

Hi @Tenks5, we got you, and we're here to help point you in the right direction.

 

We recommend that you check our article on AT&T property claims for damages.

 

Let us know how it goes.

 

JasmineS, AT&T Community Forum Specialist

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