Urgent

Let's help get you pointed in the right direction for help with your order, @D1dolla60!

You'll need to contact our Customer Support team by calling 800-288-2020. They are equipped to help with new orders and find out why you've been charged. Here are their hours of availability: 

• M - F, 7 a.m. - 9 p.m. CT
• Sa - Su, 8 a.m. - 9 p.m. CT

Please feel free to reach back out if you need help in the future. Thank you for contacting the AT&T Community Forums!

Lacey, AT&T Community Specialist